How can we help?
Everything you need to know about creating and managing your strata and condo reports.
Common Documents
Which documents to include in a NSW strata package, and how to upload them for the most complete review.
Printing Reports
Open the print version of your report and save it as a PDF, with a QR code back to the live report.
Updating Reports
Add missing documents to an existing report, and what to expect while it processes.
Sharing Reports
Email a report to a client, create a public link and QR code, and control document access.
What Your Client Sees
The shared report from your client's side - the email, the link, and what they can and can't do.
Viewing Source Files
Open the original documents behind any finding, straight from the report.
Purchase Receipts
Find and download receipts for card purchases through the billing portal.
Subscriptions and Credits
How report credits work, where to see your balance, and how to redeem referral and promo codes.
Can't find what you're looking for?
Our support team is ready to assist you with any questions. We typically respond within 24 hours on business days.